Receptionist Institute Blog

The traditional image of a receptionist – someone sitting at a physical desk in an office lobby – is becoming outdated. Virtual receptionists are handling

You’ve seen receptionists every time you’ve walked into an office building, checked in at the dentist, or visited a corporate headquarters. They’re the ones greeting

When you walk into a doctor’s office, the first person you meet isn’t wearing scrubs or a white coat. It’s the medical receptionist sitting behind

Here’s the catch-22 that frustrates everyone trying to break into reception work: job postings say “1-2 years experience required,” but how do you get experience

When you’re searching for a new receptionist job, the focus is so often on having a fantastic resume, and while of course, your resume is

When you work as a receptionist, your job may be varied, but you can guarantee that one of your duties will be answering the phone.

So you’ve just got your first job as a receptionist. Well done! No doubt you’re excited, and perhaps a little nervous, but you know you’ve

All dental clinics need to run smoothly. Every day, there’s a constant stream of patients, and each patient needs to receive excellent care. Appointments need

A good receptionist will never be out of work, but what exactly makes a good receptionist, and how do you work towards being that invaluable

Walk into any dental office and the first person you meet isn’t a hygienist or dentist – it’s the dental receptionist managing the organized chaos