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Frequently Asked Questions
Can You Tell Me More About the Exam?
To earn your Receptionist Certification, you’ll need to pass an online assessment with a minimum score of 170 out of 200. The exam is open-book, so you can refer to your course materials while answering. It includes a mix of multiple-choice questions and scenario-based responses to ensure you fully understand key receptionist skills.
Didn’t pass on the first attempt? No problem! We provide feedback and a second chance to retake the exam.
Is This Course 100% Online?
Yes! The entire course is fully online, allowing you to learn at your own pace, from anywhere. Whether you prefer to study in the evenings, on weekends, or between work commitments, you have complete flexibility.
Do I Get a Certification When I Finish the Course?
Absolutely! Once you complete the course and pass the exam, you’ll receive a personalized digital certificate with your name and completion date. It’s a great way to showcase your skills to potential employers and stand out in the job market.
What If I Change My Mind or Can’t Finish the Course?
We offer a 100% money-back guarantee. If you’re not satisfied with the course, simply email us for a refund – no questions asked. Just make sure to request your refund before completing the course and receiving your certification.
What’s the Course Format Like?
Our course is designed to be easy to follow and highly practical. You’ll get:
- Step-by-step written lessons on receptionist best practices
- Interactive quizzes to reinforce key concepts
- Real-world scenarios and role-play exercises to build confidence
Once you enroll, you’ll receive instant access to your student dashboard, where you can dive in and start learning immediately.
Why Is This Receptionist Certification More Affordable Than Others?
We operate 100% online, meaning we don’t have the overhead costs of a physical training center. That allows us to offer high-quality training at a lower price, passing the savings directly to you.
Are There Any Recurring or Hidden Fees?
No! Your enrollment comes with a one-time payment and lifetime access. No subscriptions, no extra fees – just straightforward pricing with no surprises.
How Much Does the Course Cost?
We offer two options – the Professional Receptionist Course, which costs $247, and the Advanced Receptionist Course, which costs $498. Each course covers different levels of training – compare both options on our course comparison page to find the right fit for you.
Do I Need Any Qualifications to Enroll?
No prior experience or formal qualifications are needed! As long as you have a device with internet access, you can start learning right away.
What’s Covered in the Course?
The Professional Course includes six core modules covering everything from call handling to appointment scheduling and front desk etiquette. The Advanced Course expands on this with four additional modules. You can explore the full curriculum breakdown on our course page!
Here's What
Recent Customers Are Saying
exceeded my expectations
by providing not only a deep understanding of the subject matter but also practical tools I could apply immediately in my role. The curriculum was well-structured, and the instructors were knowledgeable, offering real-world insights that enhanced the learning experience.The flexible format allowed me to balance my studies with my work commitments, making it an ideal option for busy professionals
. Overall, this course has been invaluable in advancing my skills and confidence, and I highly recommend it to anyone.
I must say, this course is very informative and covers a broad range of vital information
. I will use these tools for years to come.
online as well as on my own time
. I am excited to use this knowledge to further my career.
I have been using the itinerary template and my executive loves that all his travel notes and times are listed clearly and easy to read
. I think the price was worth it.
The fact that I've achieved something in such a beautifully set up course was worth it
. I can't wait to go forward with an achievement!
hands-on practice was extremely helpful
. I look forward to continuing learning when additional units become available.
work at my own pace
with no pressure.I plan on enrolling in the other courses they have to offer
.
Great educational course
. Has a lot of valuable information to get you on your way to becoming a skilled professional.
It has been flexible with my schedule and simply straight to the point
in the units. Thank you again!
The class will help me become a better employee and learn how to navigate situations better!
It's important to realize every company is different and not every role will pan out the same, but this gives you the basics to learn how to build and grow in your role.
excellent, affordable course
that has greatly improved my skills. It provided practical, real-world strategies that I can use daily.Highly recommended!
I am so satisfied with this course and its content.
I was honestly nervous about going back to school, but this course made the transition seamless.I enjoyed it all from the beginning to the end, yes, even the exam! Would highly recommend.
I had an outstanding experience with Assistant Institute
. The units were knowledgeable and supportive they offered practical insights and real-world applications that significantly enhanced my efficiency and accuracy. Thanks to their expert guidance and tailored curriculum, I feel confident and well-prepared.
Great, succinct course
densely packed with information and hands-on practice.
I loved the way this course was organized.
It made it very efficient for me to do this online as well as on my own time. I am excited to use this knowledge to further my career.
* These are real testimonials from recent Assistant Institute customers. Reviews are collected across the entire suite of Assistant Institute brands. Where appropriate we have correct spelling and grammar. Where a profile photo wasn’t supplied with the testimonial, we have opted to use a placeholder.
